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In today's competitive business
environment, examining your organization's culture can mean
the difference between success and failure. Assessing your
organizations culture will help you understand why things
are done in a particular way. Organizational culture is set
of shared beliefs and values of how things are done in an
organization. Organizational culture is said to be the personality
of an organization. Culture is comprised of the assumptions,
values, norms and tangible signs of organization member. Anyone
who has worked in more than 2 organizations will able to say
that every organization has a different culture. As soon as
you walk into an organization you immediately get to an idea
of its culture by the way people dress in the organization
or by the way the furniture is place in the organization.
Corporate culture is a very essential ingredient for a successful
organization. The culture of an organization operates at both
a conscious and unconscious level. It is the culture of the
organization that drives employees to think and behave in
a particular way.
The corporate culture Audit is detailed assessment
of the existing culture in an organization. The corporate
culture audit helps organizations to determine whether the
culture matches its business goals. It also helps organizations
understand why things are done in a particular way in the
organization. The corporate culture audit benefits the organization
in the following way.
- Helps all members to identify with the vision of the
organization
- Determines whether the culture of the organization supports
the business goal of the organization.
- Helps employees understand why things are done in a particular
way
- Helps to attract and retain the right staff
- Communicates the culture to all the members in the organization.
- Identifies the gap between the current and desired culture
In order to understand and assess the culture
of any organization it is extremely important to gather the
right data. Data is usually collected through surveys or interviews
or questionnaires. Data in collected on how things are done
in the organization. Employees are asked to describe in detail
the way things are done in the organization. These are some
of the questions asked
What types of people perform well in this
culture?
How does this organization differ from other organizations?
Is the organization open to change?
What is the history of the organization?
Does the current culture of the organization reflect the history?
How is feedback given in the organization?
How are employees rewarded in the organization?
What is the acceptable pattern of behavior in the organization?
In order to identify the gaps in the data
and to communicate the results of the audit a framework it
used. According to the Alan Wilkins model there are four elements
of organizational culture.
- Purpose
- Strategic Competence
- Trust
- Adaptability
A shared purpose creates a sense of direction
among people in the organization. Employees are able to understand
why they have to do things in a particular way. Also employees
feel that they are making an useful contribution in maintaining
the organizational culture.
Strategic competence is related to the purpose
of the organization. Employees in the organization must feel
that they have the competencies that will help the organization
achieve its goals.
Trust among employees is important in order
to have a successful business environment. Employees must
feel that the organization will look after their needs.
In order to be successful, organizations
need to be adaptable.
The information gathered from the interviews
is summarized on the basis of the above-mentioned framework.
The findings of the audit will help us understand the culture
of the organization. Based on the findings of the audit recommendations
made to improve the culture of the organization.
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